These Terms of Service govern your use of the website located at https://www.rentmytrailer.co.uk and any related services provided by RentMyTrailer Ltd.
By accessing https://www.rentmytrailer.co.uk, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by RentMyTrailer Ltd.
We, RentMyTrailer Ltd, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.
These Terms of Service were last updated on March 5, 2024.
Description of Service
RentMyTrailer Ltd operates an online platform aimed at creating a marketplace where individuals can rent out or hire trailers across the United Kingdom. Our primary role is to facilitate connections between trailer owners and potential renters, allowing them to enter into rental agreements directly through our platform. It is crucial to acknowledge that RentMyTrailer Ltd is not a contracting party in these rental agreements and, consequently, bears no liability for any disputes, damages, or losses that may arise from such agreements. We provide a service platform as a medium for these transactions and ensure a safe, reliable space for both parties to conduct their business.
Limitations of Use
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
- modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
- remove any copyright or other proprietary notations from any materials and software on this website;
- transfer the materials to another person or “mirror” the materials on any other server;
- knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service RentMyTrailer Ltd provides;
- use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
- use this website or its associated services in violation of any applicable laws or regulations;
- use this website in conjunction with sending unauthorised advertising or spam;
- harvest, collect, or gather user data without the user’s consent; or
- use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.
Intellectual Property
The intellectual property in the materials contained in this website are owned by or licensed to RentMyTrailer Ltd and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a licence, not a transfer of title. This licence shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by RentMyTrailer Ltd at any time.
User-Generated Content and Responsibilities
By contributing content to RentMyTrailer Ltd, including posting reviews, uploading images, or sharing any other material covered by intellectual property rights, you maintain ownership of your intellectual property. However, for us to host, display, and utilise this content on our website and associated services, you grant RentMyTrailer Ltd a non-exclusive, royalty-free, transferable, sub-licensable, worldwide licence. This enables us to use, share, modify, reproduce, publicly display, translate, and create derivative works from your content in accordance with your privacy settings and our Privacy Policy. You also permit the use of your username and any associated identifying information in line with your privacy preferences, as stated in our Privacy Policy.
This licence is revocable at any time by removing your content or terminating your account. Should your content be integrated into any commercial or sponsored content by RentMyTrailer Ltd or our partners, this licence will extend until such content is no longer used.
RentMyTrailer Ltd fosters a community built on trust, integrity, and transparency. We encourage users to share their rental experiences through honest, accurate reviews, free from discriminatory or defamatory remarks. While we do not verify the accuracy of reviews, we reserve the right to remove content that contradicts our community guidelines or these Terms of Service.
Users, whether trailer owners or renters, are obliged to ensure their listings and interactions comply with all relevant legal standards and accurately represent the condition and terms of the trailers. Misuse of the platform, fraudulent activity, or failure to honour rental agreements may lead to account suspension or termination.
Reviews and Feedback
Following each rental transaction, users are encouraged to provide feedback in the form of reviews. These reviews are vital to maintaining trust and transparency on the platform. Reviews should reflect the user’s honest experience, without containing offensive language, discrimination, or personal information. RentMyTrailer Ltd reserves the right to remove reviews that violate our content guidelines or terms of service. We do not verify the accuracy of reviews but encourage all users to approach the review process with honesty and respect.
Account Registration and Financial Transactions
To access and utilise the services offered by RentMyTrailer Ltd, it is essential to register and create an account. It is imperative that all information provided during registration is accurate and kept current. Users are solely responsible for the security and confidentiality of their account details and must promptly inform RentMyTrailer Ltd of any unauthorised account activity. RentMyTrailer Ltd disclaims liability for losses or damages resulting from users’ failure to safeguard their account information.
Upon account creation, users may be asked to furnish financial information corresponding to their selected method of payment. For those opting to make payments via the platform, RentMyTrailer Ltd partners with Stripe to process transactions. It is important to note that RentMyTrailer Ltd does not process or store any financial data directly; this responsibility lies with Stripe, adhering to their Terms of Service, to which you must agree.
RentMyTrailer Ltd is committed to ensuring secure and reliable financial transactions between trailer owners and renters on our platform. All payments related to rental services, including deposits, rental fees, and any agreed-upon additional charges, must be conducted through the platform using our authorised payment processing partners. This approach guarantees the safety and integrity of your financial transactions.
Trailer owners are granted the flexibility to determine their rental rates and additional fees, such as cleaning fees or charges for extra mileage. It is the responsibility of the owners to promptly notify potential renters of any fee adjustments. RentMyTrailer Ltd imposes a service fee on each transaction, calculated as either a fixed amount or a percentage of the rental fee. This fee, which is disclosed at the time of booking confirmation, is implemented to offset the operational costs associated with maintaining the platform.
Security Deposits
A security deposit may be required as part of the rental agreement, held to cover potential damages or unmet contractual obligations. RentMyTrailer Ltd manages these deposits, ensuring they are securely held and released back to the renter upon satisfactory return of the trailer, as confirmed by the owner. In instances where disputes arise over deductions from the security deposit, RentMyTrailer Ltd may act as a mediator to resolve the issue based on the evidence provided by both parties. However, RentMyTrailer Ltd is not responsible for recovering costs exceeding the deposit amount or for adjudicating beyond the scope of the platform’s mediation process.
Disclaimer and Limitations of Liability
RentMyTrailer Ltd provides its website and the materials on it on an ‘as is’ basis, without any warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, RentMyTrailer Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. RentMyTrailer Ltd does not warrant the accuracy, completeness, or usefulness of the information presented on its website and expressly negates any obligation to update this information. Furthermore, RentMyTrailer Ltd does not warrant that the website and the materials on the website, or the functions made available through the website, will be uninterrupted, secure, or free from errors.
In no event will RentMyTrailer Ltd, or its suppliers or licensors, be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on RentMyTrailer Ltd’s website, even if RentMyTrailer Ltd or an authorised representative of RentMyTrailer Ltd has been notified orally or in writing of the possibility of such damage. This includes any damages arising from or in relation to the rental agreements facilitated through the platform, encompassing but not limited to the quality, safety, legality of the trailers listed, the truth or accuracy of the listings, and the ability of users to complete transactions.
RentMyTrailer Ltd takes reasonable steps to verify the identity of users and the accuracy of listings. However, RentMyTrailer Ltd cannot guarantee the veracity, completeness, or compliance with RentMyTrailer Ltd’s Terms of Service of all information provided by users. Users are thus encouraged to exercise due diligence and personal judgment in their interactions on the platform.
The limitations of liability set forth herein are fundamental elements of the basis of the bargain between RentMyTrailer Ltd and you. The materials and services provided by RentMyTrailer Ltd would not be provided without such limitations. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages, so some of the above limitations may not apply to you. In such jurisdictions, RentMyTrailer Ltd’s liability will be limited to the greatest extent permitted by law.
Accuracy of Materials
The content on RentMyTrailer Ltd’s website is intended for general guidance only and may not be comprehensive. We make no guarantees regarding the accuracy, completeness, or reliability of our site’s information or any linked external resources. Users should not solely rely on this information for making rental decisions and are encouraged to seek additional, more detailed sources when necessary. Responsibility for decisions made based on website content rests with the user. RentMyTrailer Ltd may update or change website information without notice, and users are responsible for staying informed of such changes.
Service Availability
The services offered by RentMyTrailer Ltd are available to users on an “as is” basis, with the functionality and features presented at the time of access. We expressly exclude all warranties and guarantees, implied or explicit, related to the platform’s services, including but not limited to quality, safety, legality, and accuracy of the information provided, unless directly stated in our Terms of Service. RentMyTrailer Ltd does not assure continuous, uninterrupted access to the platform, acknowledging that factors outside our control, such as internet or phone connectivity issues, may affect service availability.
Links
RentMyTrailer Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by RentMyTrailer Ltd of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
Inaccuracies and Mistakes
Please note that any content available on our website may contain typographical errors, inaccuracies, or mistakes related to the service’s description, pricing, promotion, and availability. We have the right to cancel or update any existing services should any information provided by us be proven inaccurate. Said information can be amended at any time without prior notice. Please note that we are not obligated to clarify any of the information related to our website and service, including pricing information, except as required by law.
Modifications to Service
RentMyTrailer Ltd reserves the right to modify, suspend, or discontinue any part of the service or the platform as a whole at our discretion without prior notice to users. This includes making changes to features, functionality, or content offered through our platform. Should these modifications not align with your needs or expectations, we encourage discontinuing the use of the service. Users who wish to terminate their account due to dissatisfaction with changes or any other reason are advised to contact our support team at info@rentmytrailer.co.uk.
Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the website; (3) breach of these Terms of Service; (4) any breach of your representations and warranties set forth in these Terms of Service; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the website with whom you connected via the website.
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
Right to Terminate
Users may decide to terminate their RentMyTrailer Ltd account at any time. To request account deletion, users should contact our customer support team at info@rentmytrailer.co.uk. RentMyTrailer Ltd also reserves the right to suspend or terminate user accounts at our discretion, should users violate these Terms of Service, engage in fraudulent or illegal activities, or act in a manner that could harm other users or the integrity of the platform.
Severance
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.
Entire Agreement
These Terms of Service and any policies or operating rules posted by us on the website or with respect to the website constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision. These Terms of Service operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.
If any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms of Service or use of the website. You agree that these Terms of Service will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Terms of Service and the lack of signing by the parties hereto to execute these Terms of Service.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts in that location.
Dispute Resolution
In the event of a dispute arising from a rental agreement facilitated through RentMyTrailer Ltd, we offer a dispute resolution service to help mediate between the involved parties. This service aims to provide a fair and impartial resolution based on the evidence presented by both the trailer owner and the renter. Decisions made by RentMyTrailer Ltd in the dispute resolution process are final and binding, with the aim of ensuring a fair outcome for both parties.